One Wells Fargo Center, Charlotte, NC

Deliveries & Use of Dock

All deliveries occurring during normal business hours should be made using the service elevator. In some instances, delivery personnel may use the passenger elevators but are required to use Rubbermaid brand hand carts (or their equivalent). These carts may be NO LARGER THAN 24"X36". All deliveries must be made from the loading dock and not through the building entrance or Overstreet Mall access. All delivery personnel must sign in with the Dockmaster prior to making a delivery.

All deliveries (express mail couriers, caterers, Wells Fargo interoffice Mail) are restricted from use of the passenger elevators during the following business hours:

7:00 am - 9:30 am
11:30 am - 1:30 pm
4:30 pm - 6:00 pm

Violation of this policy will result in fines and / or banishment from the use of passenger elevators. There is a 30-minute time limit for delivery vehicles parking in the dock area during business hours. Unauthorized parking in the Loading Dock area is specifically prohibited, and violators will be towed.

Reserving Dock Space

Dock space for deliveries, moves and other uses must be reserved in advance and Contractors who require access to the building must be registered in advance by completing a Contractor Access Work Requests Form. Please call our Help Desk at 704-342-9020 or e-mail us for reservation assistance.