One Wells Fargo Center, Charlotte, NC

Security Services

One Wells Fargo Center Security General Information

The security and safety of our tenants' employees and visitors is of critical concern at One Wells Fargo Center. A team of professional security officers is on duty 24 hours a day to patrol the building, operate security equipment and provide assistance to occupants. Security officers are dressed in uniform and each officer wears a photo identification badge. Security officers make routine patrols throughout the building, garage and exterior plaza areas and are trained in emergency First Aid, CPR and fire alarm response.

One Wells Fargo Center is equipped with a variety of security systems, including Closed Circuit Television (CCTV) at all lobby level elevator lobbies and entrances; automatic door locking and monitoring for stairwell and perimeter doors; intercoms at all parking entrance points; emergency call buttons in the parking garage and stairwells; state of the art fire alarm and elevator control systems, as well as two-way radios. Each of these systems is administered by the Security Control Center, which is located on the Mall Lobby level. Security Control Center is staffed 24 hours a day and may be reached by calling 704-342-9025. For your protection and office security, we require that non-Wells Fargo Bank tenants and their visitors sign in at this desk when entering and leaving the building after regular business hours. In addition to general security functions, One Wells Fargo Center security personnel perform the following services:

  • Escort personnel to vehicles, upon request
  • Report and track thefts
  • Monitor weather conditions
  • Jump start vehicles
  • Train tenants in fire alarm response and workplace safety
  • Coordinate response to medical emergencies